Player support
A hand along
the way.
Choose your game to find the right help.
Support information stays with the world you’re playing.
Which game brings you here?
Questions for the studio?
For business enquiries, email karl@slateoakgames.com.
For game questions and testing feedback, choose your game above to find its support page and email link. Our games in development use support@slateoakgames.com with the game name in the subject. Waddlecaps keeps its established support page and email.
A useful place to start
A few gentle first steps.
Close and reopen the game. Check for an available game update and restart your device if needed. Keep any error message and note what happened just before the issue.
Protect your progress: avoid deleting the app or saved data as a troubleshooting step.
For purchases billed through Apple, follow Apple’s refund guidance.